Frequently Asked Questions
Everything you need to know about your Tigerlily experience.
What is the standard shipping timeframe?
We offer express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international deliveries take 7-10 business days depending on your location.
What is your return policy?
We want you to love your purchase. If you are not satisfied, we accept returns on unworn items with original tags attached within 30 days of delivery.
How do I find my perfect fit?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our size chart, as our curated collections may vary slightly in cut.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.
Are your materials sustainably sourced?
At Tigerlily, we are committed to conscious fashion. We prioritize organic cotton, recycled polyester, and ethical manufacturing processes across our seasonal collections.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.